Before you start playing on cita66, please read these terms and conditions carefully. This document sets out the rights, responsibilities, and rules governing all members' use of the cita66 platform in Malaysia.
A summary of the six key points in cita66's Terms & Conditions most frequently asked about by Malaysian players.
All cita66 services are available to individuals aged 18 and above only. Age verification is conducted during registration, and cita66 reserves the right to request verification documents at any time. Accounts found to belong to underage individuals will be closed immediately.
Each individual is only permitted to hold one cita66 account. Registering multiple accounts under the same or different identities is strictly prohibited. cita66 reserves the right to close all duplicate accounts and withhold associated balances without notice.
Cita66 only processes transactions through legitimate Malaysian payment methods – Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX internet banking such as Maybank2u and CIMB Clicks. All transactions are in Malaysian Ringgit (MYR).
All bonuses and promotions on cita66 are subject to clearly stated wagering requirements. Bonuses cannot be withdrawn directly without fulfilling the specified wagering requirements. Please read the terms of each promotion before claiming it.
You are solely responsible for the security of your cita66 account password. Do not share your login details with anyone. cita66 uses 256-bit SSL encryption and OTP verification to protect all your transactions and personal data.
All game outcomes on cita66 generated by the certified RNG system are final and cannot be disputed. Wins and losses are calculated based on actual game results and are not subject to appeal unless there is clear evidence of a technical system error.
Cita66 is an online entertainment platform that operates exclusively for players in Malaysia. To register and use cita66's services, you must meet all of the following eligibility requirements without exception.
Each individual is only permitted to hold one active account on cita66 at any time. This includes a prohibition on registering a new account after a previous account has been closed or suspended, unless written permission has been granted by cita66. If you have forgotten your password or are experiencing access issues, contact the cita66 support team for assistance via live chat or WhatsApp – do not create a new account.
During registration, you are required to provide truthful, accurate, and up-to-date information. cita66 reserves the right to request identity verification documents at any time – including a copy of your national ID, bank statement, or other relevant documents – as part of our KYC (Know Your Customer) process. False or misleading information provided during registration may result in immediate account closure.
All financial transactions on cita66 are conducted in Malaysian Ringgit (MYR). cita66 does not accept any foreign currency under any circumstances. Accepted deposit and withdrawal methods are limited to the following local Malaysian payment channels:
The minimum deposit on cita66 is RM 10 per transaction. No maximum deposit limit is set for regular members; however, cita66 reserves the right to impose limits based on your VIP tier and account profile. All deposits must be made from an account or eWallet registered in the same member's name – third-party deposits are not accepted.
For withdrawals, the minimum amount per request is RM 20. Withdrawals are processed within 5 minutes for regular members and even faster for Platinum and Diamond VIP members. Withdrawals may only be made to a bank account or eWallet registered under the same name as your cita66 account. cita66 reserves the right to request additional verification before processing withdrawals that exceed certain limits.
Cita66 does not charge any transaction fees for standard deposits and withdrawals. However, your bank or eWallet provider may impose their own charges depending on their terms of service. All such costs are the member's sole responsibility.
Cita66 offers a variety of bonuses and promotions to both new and existing members. All bonus offers are subject to the specific terms and conditions stated in each promotion. The following are the general conditions that apply to all bonuses at cita66:
The cita66 VIP Rewards Programme has five tiers – Bronze, Silver, Gold, Platinum, and Diamond – with daily rebates ranging from 0.3% to 2.0%. Rebates are calculated based on your total wagering from the previous day and are automatically credited to your account balance each morning. Rebates credited through the VIP programme may be withdrawn without any additional wagering requirements unless otherwise stated.
All games offered on the cita66 platform – including slots, poker, blackjack, e-sports, virtual sports, and live matches – operate under clear and transparent rules and mechanisms. The following are the core principles governing gameplay at cita66:
For poker games at cita66, all tables operate according to standard international poker rules. Collusion between players — where two or more players unlawfully cooperate to exploit others — is strictly prohibited and will result in a permanent ban from the platform.
For e-sports and virtual sports, the minimum betting time is as stated on each respective game page. cita66 is not responsible for connectivity issues on the player's end that result in failure to place a bet within the designated time.
Keeping your cita66 account secure is a shared responsibility between you and our platform. cita66 invests in top-tier security infrastructure — 256-bit SSL encryption, two-factor OTP authentication, 24/7 transaction monitoring, and regular security audits. That said, you also play an important role in protecting your own account.
Cita66 reserves the right to temporarily suspend or restrict access to any account showing suspicious activity, including unauthorised login attempts, unusual betting patterns, or unverifiable transactions. In such cases, we will contact you via your registered phone number or email to verify your identity before restoring access.
Cita66 is fully committed to the principles of responsible gaming. We believe that online entertainment should remain safe, controlled, and enjoyable – not a financial burden or source of harm to any individual. To that end, cita66 provides a comprehensive set of self-control tools for all members.
The cita66 platform is intended for entertainment purposes only. Playing with money you cannot afford to lose is strongly discouraged. If you or someone you know shows signs of problem gambling, please seek professional help immediately. For more information on support resources available in Malaysia, please visit the Responsible Gaming us.
You may close your cita66 account at any time by contacting our support team via live chat or WhatsApp. Before closure is processed, please ensure all balance withdrawals have been completed and that no active bets are still pending. cita66 will process closure requests within 2 business days.
Cita66 reserves the right to close or suspend the account of any member under the following circumstances:
In the event of account closure due to a terms violation, cita66 reserves the right to hold the account balance while an internal investigation is conducted. If the violation is confirmed, winnings obtained through means that breach these terms may not be paid out. cita66's decision in such matters is final.
Cita66 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. The latest version of these Terms & Conditions will always be available on this page, and the date of the most recent update will be displayed at the top of the document.
It is your responsibility to review these Terms & Conditions periodically to stay informed of the current terms governing your use of the cita66 platform. Your continued use of cita66 after any amendments are published will be considered your acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of cita66's services, you can reach us through:
These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions or the use of the cita66 platform shall first be resolved through discussion and negotiation before any other action is taken.
Quick answers to the most frequently asked questions about the cita66 platform's terms of use.
Register a cita66 account today and automatically receive a RM 100 welcome bonus. Minimum deposit of just RM 10 — credits are applied within 30 seconds via eWallet or FPX Malaysia.